Returns & Exchanges

At Cara, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all items in their original condition. Our goal is to make the process as seamless as possible so you can shop with total confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5 to 7 business days.